Privacy Policy

Bigfirmlit (“Bigfirmlit,” “we,” “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and what rights you have. By using our services, you agree to the practices described here.

• Contact information: name, email address, phone number, and mailing address.
• Matter information: the facts, documents, communications, and case details you submit for document preparation.
• Payment information: handled by our third-party payment processor; we do not store full card numbers.
• Technical information: IP address, browser type, device information, and usage data collected through standard web logs and cookies.

• To prepare the documents you have requested.
• To communicate with you about your matter and our services.
• To process payments and issue receipts.
• To improve our services, monitor for fraud, and comply with legal obligations.
• With your consent, to send service updates and information about new offerings.

We do not sell your personal information. We share information only with: (a) service providers who help us operate our business, such as hosting, payment, and email providers, under confidentiality obligations; (b) authorities if required by law, subpoena, or court order; and (c) successors in connection with a business merger or acquisition. We do not share matter details with anyone outside of Bigfirmlit and these limited categories.

We treat your information as strictly confidential. However, because Bigfirmlit is not a law firm, communications between you and Bigfirmlit are not protected by attorney-client privilege. If privilege is important to you, retain a licensed attorney.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted file transfer, role- based access, and secure storage. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain client matter information for as long as is reasonably necessary to provide services, resolve disputes, comply with legal obligations, and maintain business records. You may request that we delete your matter records after services have concluded, subject to legal retention obligations.

Our website uses cookies and similar technologies to operate the site, remember preferences, and analyze usage. You can control cookies through your browser settings; disabling cookies may impact site functionality.

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: request that we delete your information, subject to retention obligations.
• Opt-out: unsubscribe from marketing communications at any time.
• California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of sale (we do not sell information).

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Questions about this Privacy Policy or to exercise your rights, email team@bigfirmlit.madethis.app.